Legal

Our policies, in one place.

Plain-language terms and policies for customers, for the people in the directory, and for visitors. Last updated November 6, 2026.

Terms of Service
The agreement for using the product, billing, and what each side is responsible for.
Privacy Policy
What personal data we handle, why, who sees it, and the choices you have.
Cookie Policy
The few cookies we set and what each does.
Acceptable Use Policy
What you may and may not do with the directory and the sending tools.
Email and Anti-Spam Policy
The rules every message sent through ProperIntro must follow.
How We Source and Verify Data
Where directory information comes from and how it stays accurate.
Data Processing Addendum
Terms for customers who need a processor agreement (GDPR, UK GDPR, CCPA).
Subprocessors
The companies that help us run the service.
Copyright and Takedown Policy
How to report content that infringes your rights.
Accessibility Statement
Our commitment and how to tell us about a barrier.